Golden Star Casino Review
Written by: Filip Gromovic Reviewed by: Nashon Khamala
Golden Star Casino online first launched in 2012 and has proven itself to be an online platform that delivers just enough in terms of game selection and promotional offers to attract players. The site is accessible on any device, including smartphones, tablets and desktops. The first thing you will see is a big promotional banner. The platform is also easy to navigate, thanks to its smooth and user-friendly interface.
Click on the menu button to find all the features such as promotions, game library and banking methods. The color scheme is visually appealing with its predominantly gray shade, broken by the neon yellow. Players might want to pay attention to the casino’s terms and conditions before they start gaming and gambling. Simply scroll to the bottom of the home page to check off the T&C, as it’ll help you better understand the steps to take.For questions or assistance one may have, there is customer support that can be accessed via live chat, email or telephone. This is the platform’s way of ensuring a seamless experience. We discovered that Golden Star Casino uses cryptocurrency and makes it a point to accept a variety of virtual currencies. Keep reading this Golden Star Casino review from FreeSlots99 to find out more.
Golden Star Casino Bonus and Promotions
Golden Star Casino offers plenty of bonuses and promotional offers to its players. There is always something for both new and regular players to anticipate. The bonuses at Golden Star are quite impressive.
Welcome Bonuses
There is something for new players that sign up at Golden Star, and this serves as a major attraction. The welcome package is enough to get a player going. The bonus is attached to the first three deposits. Many players miss the opportunity to take advantage of the reward. If you can meet all the requirements, there is a chance to get as much as $500 plus 100 free spins. The first and most primary requirement is that the deposit must be at least $20. Here’s how the bonus is spread:
- First deposit: This first deposit makes you eligible for a 100% match deposit bonus up to $300 or 6 MBTC. There are 100 free spins to be used on the Fortune Five slot, and it will be given as a set of 20 free spins per five days.
- Second deposit: The second deposit makes room for players to rectangle 75% Cashback of up to $100 or 2 MBTC. You simply have to make use of the bonus code given.
- Third deposit: The third deposit presents a welcome bonus of 50% up to $100. There is also a bonus code attached to qualify you for the package. This makes up for the absence of Golden Star Casino no deposit bonus.
Weekly Promotions
There are several weekly bonus options to look forward to. The two most popular ones are:
- Friday Reload Bonus: This includes 50% up to $1000 plus 60 free spins when you make a minimum deposit of $40 on a Friday. You must also meet the 40x wagering requirement to qualify.
- Free Spins Wednesday: Making a deposit on Wednesday will earn you up to 50 free signs in Carnaval Forever by BSG. Attached to it is a 40x wagering requirement.
Furthermore, there is a high roller bonus of 50% up to $1000 for a minimum deposit of $300. The longer you play at the trusted online casino, the most opportunities for reward you will encounter.
Loyalty Package
Golden Star Casino bonus has a reward program for players that have stayed in the platform for long. This is the casino’s way of appreciating commitment. The VIP program is in six levels from New Star level to Black Pearl level, with each level featuring amazing rewards.
The program is quite straightforward. All new players automatically start at the first level. The more you make deposits and play slot games, you will be given complimentary points (CP). These points are what determines your level.
The loyalty program provides players with exclusive bonuses and rewards to improve your overall experience and increase your chances of winning. Beyond that, players can also exchange amassed CPs for casino bonus credits. Hence, the more points you get, the higher your status and the better exchange rate you will enjoy. Jerry’s breakdown of the loyalty program.
- Black Pearl: Over 30,000 points
- Platinum Star: 15,000 to 29,999 points
- Golden Star: 5,000 to 14,999 points
- Silver Star: 1,000 to 4,999 points
- Bronze Star: 150 to 999 points
- New Star: 0 to 149 points.
Game Selection at Golden Star
Golden Star Casino is home to thousands of games across various categories such as slots, table games, crash games and live dealers. The gaming library is arranged according to the different categories. There is also a search bar that allows you to type in the title you wish to play.
Here are some of the games at Golden Star Casino:
- Slots: This is the biggest game category with over 2,000 titles. Some of the popular slots titles include Buffalo Trail, Gold Rush, Red Hot Tamales, Big Bass Splash, Wild Wild Vegas, Fireball, Book of Egypt, Eagle’s Gold, Cash Eruption.
- Blackjack: There are different variations of Blackjack such as Blackjack VIP, Blackjack Multihand Pro, 21 Burn Blackjack, American Blackjack.
- Poker: Some of the Poker options include Joker Poker 10 Hand, Joker Poker 1 Hand, Oasis Poker, Texas Hold’em.
- Jackpot Casino: Here is a chance to win the most possible amount of money. The options include Book of Gold Multi chance, Dragon Wealth Hold and Win, Burning Sun, Osiris Gold, Sheep Gone Wild.
- Roulette: The different variations of Roulette available include: European Roulette, French Roulette, American Roulette.
Luckily, there is a demo mode for most of the games, so players are able to practice without spending real money.
The software provider of an online casino determines the types and quality of games that would be available. From our review, we can see that Golden Star has partnered with various top rated providers which are responsible for the gaming library. There are over 50 suppliers, some of which include:
- BetSoft
- NetEnt
- Evolution Gaming
- Endorphina
- MicroGaming
- Playtech and many more.
Thanks to the line up of providers, members can be sure of high-quality online gaming and smooth experience. There are also providers responsible for special games designed to give players a different taste of what they are used to.
Payment Options at Golden Star Casino Online
Once you complete your registration, the next step is to make a deposit into your account. Golden Star offers its members a wide range of payment methods, including:
- E-wallets: Skrill, Neteller, MuchBetter and MiFinity
- Credit cards: Visa and Mastercard
- Bank transfers
- Cryptocurrency: Bitcoin, Ethereum, Dogecoin, Litecoin and Bitcoin Cash.
All deposits are instant, although some methods attract charges. For example, there is a 2.5% fee on deposits via EcoPayz, Neosurf, WebMobey, Paysafecard and iDebit. The minimum deposit you can make is $20, while the maximum varies across different methods. But for most methods it is $5000.
Golden Star from our online casino reviews provide one of the fastest transaction times. Although, options like Visa and Mastercard may take more time. For withdrawal, credit cards take 1 to 3 business days to process payment. For fast payout, use e-wallet or cryptocurrency options.
Before you can make a transaction on Golden Star Casino players must first have their identity verified. This is quite common in all regulated gambling sites. You will be asked to scan copies of your passport and government—issued ID. You will also need proof of residence such as a bank statement or utility bill. Once your documents are verified, you can now make all necessary transactions without limitations.
Mobile Compatibility
Mobile compatibility is something we look out for in our online casino reviews, and we’ve observed that not many platforms tick this box. Fortunately, Golden Star Casino is a highly optimized mobile website that allows members to access the platform on the go. It boasts of a smooth website that is easy to navigate. All the features and icons are well labeled so new players will have no issues performing any actions.
Furthermore, all the games are also designed to be optimized for mobile devices, so you can play your favorite titles on the go. Using any browser, sign up, make a deposit, choose a game, place a bet and withdraw your winning from your smartphone. We didn’t experience any crashes from the mobile phone pages, so players can be sure to have a great experience.
Customer Support at Golden Star Casino
Golden Star Casino has a customer support team dedicated to helping members that encounter issues. First start by scrolling down the home page and click on the FAQ link. The answer you need might already have been answered in this section. These include questions on sign up, deposits and withdrawals, reset password and more. For example, it is an instruction in the FAQ page that you should contact their customer support after five working days of not receiving a payout.
There are three ways to contact customer service, they include:
- Live Chat
- Telephone
The fastest means to get a response is via live chat and telephone. Using email may take some extra time, but you can be sure of a detailed response. Players can speak to the agents in various languages such as English, French, Russian and German.
Responsible Gambling
Golden Star casino online apparently takes the gambling habit of its members seriously. The real money casino has gone out of its way to include certain features that help ensure responsible gambling. Some of these features include:
- Bet limit
- Deposit limit
- Withdrawal limit
- Self exclusion
All of these features are designed to help one better control their gambling behavior. Most of the time, pleasers are not aware when they have gambling issues, which is why the platform holds a gambling assessment test. This can help you confirm if you have any online gambling problems.
For severe cases of addiction, you can use the self-exclusion feature to give you a break from betting on the site. You can also seek external help to guide you through recovery.
Expert Summary
Following our Golden Star casino review, we definitely rate the platform above average. It ticks all the boxes that make for an enjoyable gaming and gambling platform. Starting from its growing list of casino games and bonuses to its provision of various payment methods and security guarantees. The casino also has 24-hour customer support, user-friendly interface and optimized Mobile compatibility. Members are able to place bets on the go and perform any actions they want effortlessly.
However, we are not saying it is perfect. There are in fact some drawbacks, such as fees attached to some payment methods and the absence of a mobile app. Crypto users can take advantage of the cryptocurrency method for a more secure and fast transaction. Overall, Golden Star is great for players worldwide.
Filip Gromovic, Senior iGaming Writer at FreeSlots99